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SteadyPoint Office 365 Help desk to RingCentral Engage Digital
migration service

Smooth , no special expertise or programming required. A complete SteadyPoint Office 365 Help desk to RingCentral Engage Digital data migration tool.

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Your best tool for SteadyPoint Office 365 Help desk to RingCentral Engage Digital data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and observe the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing critical customer support details.
Automated migration

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as possible.

Connect the platforms, choose data, click ok, and you’re done!

Data dependency

Your customer info comes unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or other information.

You may be certain with HDM no data breaches are possible.

Record mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to RingCentral Engage Digital

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in RingCentral Engage Digital.

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Retained connectivity between object and people

When migrating your data from SteadyPoint Office 365 Help desk to RingCentral Engage Digital we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SteadyPoint Office 365 Help desk to RingCentral Engage Digital work

  • Prepare

    Sign up and go to our migration software.

  • Opt and link your SteadyPoint Office 365 Help desk support desk with HDM.

  • Connect RingCentral Engage Digital

    Give the right to access your RingCentral Engage Digital account.

  • Clarify your requirements

    Let us know what components of your migration you want to adjust

  • Get your requirements estimated

    We will investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from SteadyPoint Office 365 Help desk to RingCentral Engage Digital everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your RingCentral Engage Digital import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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