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SteadyPoint Office 365 Help desk to osTicket
migration service

Effortless , no special know how or coding required. A complete SteadyPoint Office 365 Help desk to osTicket data migration tool.

More details

Your best tool for SteadyPoint Office 365 Help desk to osTicket data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to move and start the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer service information.
Easy procedure

No need to worry about scripting or constantly watch each record moved.

Just attach both platforms, choose what you need to migrate and allow the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we created a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it goes, and in what order.

Our software considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from SteadyPoint Office 365 Help desk to osTicket

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in osTicket.

Next

When migrating your data from SteadyPoint Office 365 Help desk to osTicket we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SteadyPoint Office 365 Help desk to osTicket work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SteadyPoint Office 365 Help desk to osTicket.

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect osTicket

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to osTicket all data

    When everything's tested out, determine a quiet time with the least load on the support team and begin migrating from SteadyPoint Office 365 Help desk to osTicket.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your osTicket import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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