SteadyPoint Office 365 Help desk to LiveChat
migration service
Extremely easy , no special know how or coding required. A complete SteadyPoint Office 365 Help desk to LiveChat data migration tool.
SteadyPoint Office 365 Help desk to LiveChat
The best SteadyPoint Office 365 Help desk to LiveChat tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to move and set off with the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and see the magic happening.Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer support information.Effortless procedure
No need to worry about scripting or constantly watch each record moved.
Just attach both platforms, tick what you need to take to a new database and let the tool do the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we created a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Data mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.
Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer service, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from SteadyPoint Office 365 Help desk to LiveChat
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in LiveChat.Next
Retained connection between object and people
When migrating your records from SteadyPoint Office 365 Help desk to LiveChat we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SteadyPoint Office 365 Help desk to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SteadyPoint Office 365 Help desk to LiveChat work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SteadyPoint Office 365 Help desk to LiveChat.
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Link SteadyPoint Office 365 Help desk
Fill out the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Link LiveChat
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to LiveChat everything
When everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from SteadyPoint Office 365 Help desk to LiveChat.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your LiveChat import
Our team would be more than happy to perform a personalized migration in case you have particular requirements.
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