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SteadyPoint Office 365 Help desk to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Smooth , no special skill set or coding required. A complete SteadyPoint Office 365 Help desk to HelpDesk data migration tool.

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Your best tool for SteadyPoint Office 365 Help desk to HelpDesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and see the miracle happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing vital customer support details.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and let the system do the rest for you.

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can see your credentials or records.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from SteadyPoint Office 365 Help desk to HelpDesk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in HelpDesk.

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Sustained connection between object and people

When migrating your data from SteadyPoint Office 365 Help desk to HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SteadyPoint Office 365 Help desk to HelpDesk work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SteadyPoint Office 365 Help desk to HelpDesk.

  • Connect SteadyPoint Office 365 Help desk

    Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect HelpDesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpDesk everything

    Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from SteadyPoint Office 365 Help desk to HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HelpDesk import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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