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SteadyPoint Office 365 Help desk to Help Sumo
migration service

Trouble-free , no special knowledge or programming required. A complete SteadyPoint Office 365 Help desk to Help Sumo data migration software.

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The best SteadyPoint Office 365 Help desk to Help Sumo tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and see the wonders happening.
Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface user friendly as possible.

Link the platforms, pick records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

Information is key which is why we developed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to Help Sumo

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Help Sumo.

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Sustained relation between object and people

When migrating your records from SteadyPoint Office 365 Help desk to Help Sumo we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SteadyPoint Office 365 Help desk to Help Sumo work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and connect your SteadyPoint Office 365 Help desk support desk with HDM.

  • Connect Help Sumo

    Give access to your Help Sumo account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you need to adjust

  • Get your requirements estimated

    We'll research your case and get back to you with a total price and a scope of work.

  • Migrate from SteadyPoint Office 365 Help desk to Help Sumo everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Help Sumo import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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