SteadyPoint Office 365 Help desk to Help Sumo
migration service
Trouble-free , no special knowledge or programming required. A complete SteadyPoint Office 365 Help desk to Help Sumo data migration software.
SteadyPoint Office 365 Help desk to Help Sumo
The best SteadyPoint Office 365 Help desk to Help Sumo tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and see the wonders happening.Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface user friendly as possible.
Link the platforms, pick records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their initial data structure intact.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we developed a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to Help Sumo
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Help Sumo.Next
Sustained relation between object and people
When migrating your records from SteadyPoint Office 365 Help desk to Help Sumo we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SteadyPoint Office 365 Help desk to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SteadyPoint Office 365 Help desk to Help Sumo work
-
Get ready
Sign up and go to our migration wizard.
-
Link SteadyPoint Office 365 Help desk
Choose and connect your SteadyPoint Office 365 Help desk support desk with HDM.
-
Connect Help Sumo
Give access to your Help Sumo account.
-
Clarify your needs
Let us know exactly what aspects of your migration you need to adjust
-
Get your requirements estimated
We'll research your case and get back to you with a total price and a scope of work.
-
Migrate from SteadyPoint Office 365 Help desk to Help Sumo everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Help Sumo import
Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…
Help Desk System Reviews
What is a Support Ticket & How To Use One
There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…