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SteadyPoint Office 365 Help desk to HarmonyPSA
migration service

Effortless , no special knowledge or coding required. A complete SteadyPoint Office 365 Help desk to HarmonyPSA data migration instrument.

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Your best tool for SteadyPoint Office 365 Help desk to HarmonyPSA data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and observe the magic happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost critical customer support details.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Connect the platforms, choose records, click ok, and you’re done!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can see your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to pick what goes where, when it starts, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to HarmonyPSA

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in HarmonyPSA.

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Retained connectivity between object and people

When migrating your data from SteadyPoint Office 365 Help desk to HarmonyPSA we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SteadyPoint Office 365 Help desk to HarmonyPSA work

  • Prepare

    Sign up and go to our migration tool.

  • Connect SteadyPoint Office 365 Help desk

    Choose and link your SteadyPoint Office 365 Help desk support desk with HDM.

  • Connect HarmonyPSA

    Give the right to access your HarmonyPSA account.

  • Detail your requirements

    Let us know what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We shall research your case and send you with a cost and a scope of tasks.

  • Migrate from SteadyPoint Office 365 Help desk to HarmonyPSA everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your HarmonyPSA import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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