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SteadyPoint Office 365 Help desk to Chime for Lync
migration service

Effortless , no special knowledge or programming required. A complete SteadyPoint Office 365 Help desk to Chime for Lync data migration software.

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Your best tool for SteadyPoint Office 365 Help desk to Chime for Lync data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and see the miracle happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost essential customer support details.
Simple and easy process

No need to worry about coding or continuously watch each record transferred.

Just attach both platforms, tick what you want to take to a new database and let the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to Chime for Lync

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Chime for Lync.

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Retained connection between object and people

When migrating your data from SteadyPoint Office 365 Help desk to Chime for Lync we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SteadyPoint Office 365 Help desk to Chime for Lync work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect SteadyPoint Office 365 Help desk

    Opt and link your SteadyPoint Office 365 Help desk support desk with HDM.

  • Connect Chime for Lync

    Give the right to access your Chime for Lync account.

  • Express your business needs

    Let us know what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from SteadyPoint Office 365 Help desk to Chime for Lync all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Chime for Lync import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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