SteadyPoint Office 365 Help desk to Alcea HelpDesk
migration service
Effortless , no special expertise or coding required. A complete SteadyPoint Office 365 Help desk to Alcea HelpDesk data migration software.
SteadyPoint Office 365 Help desk to Alcea HelpDesk
Your best tool for SteadyPoint Office 365 Help desk to Alcea HelpDesk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer service information.Automated migration
Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as possible.
Link the help desks, pick records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is priority
You data is key which is why we created a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
You control the process
Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always want to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to Alcea HelpDesk
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Alcea HelpDesk.Next
Retained connectivity between object and people
When migrating your data from SteadyPoint Office 365 Help desk to Alcea HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SteadyPoint Office 365 Help desk to Alcea HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SteadyPoint Office 365 Help desk to Alcea HelpDesk work
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Prepare
Sign-up and go to our migration service.
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Link SteadyPoint Office 365 Help desk
Opt and connect your SteadyPoint Office 365 Help desk service desk with HDM.
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Link Alcea HelpDesk
Give access to your Alcea HelpDesk account.
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Express your needs
Let us know what components of your migration you need to fine-tune
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Get your preferences estimated
We'll analyze your application and get back to you with a price and a scope of work.
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Migrate from SteadyPoint Office 365 Help desk to Alcea HelpDesk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Alcea HelpDesk import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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