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SteadyPoint Office 365 Help desk to Aegis Help Desk
migration service

Trouble-free , no special skill set or programming required. A complete SteadyPoint Office 365 Help desk to Aegis Help Desk data migration tool.

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The best SteadyPoint Office 365 Help desk to Aegis Help Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer service information.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Connect the help desks, choose records, click ok, and you’re done!

Data maintenance

Your customer data comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our staff members have access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we aim to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from SteadyPoint Office 365 Help desk to Aegis Help Desk

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Aegis Help Desk.

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Maintained association between object and people

When migrating your records from SteadyPoint Office 365 Help desk to Aegis Help Desk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to Aegis Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SteadyPoint Office 365 Help desk to Aegis Help Desk work

  • Get ready

    Register and go to our migration wizard.

  • Choose and connect your SteadyPoint Office 365 Help desk service desk with HDM.

  • Grant access to your Aegis Help Desk account.

  • Detail your requirements

    Let us understand precisely what components of your migration you would like to adjust

  • Get your preferences estimated

    We shall research your application and get back to you with a cost and a scope of tasks.

  • Migrate from SteadyPoint Office 365 Help desk to Aegis Help Desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Aegis Help Desk import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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