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SteadyPoint Office 365 Help desk to ActiveSeries Suite
migration service

Trouble-free , no special skill set or coding required. A complete SteadyPoint Office 365 Help desk to ActiveSeries Suite data migration software.

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The best SteadyPoint Office 365 Help desk to ActiveSeries Suite tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Simple and easy process

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, choose what you want to migrate and let the system do the remainder.

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we created a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from SteadyPoint Office 365 Help desk to ActiveSeries Suite

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in ActiveSeries Suite.

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When migrating your records from SteadyPoint Office 365 Help desk to ActiveSeries Suite we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to ActiveSeries Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SteadyPoint Office 365 Help desk to ActiveSeries Suite work

  • Get ready

    Sign up and go to our migration tool.

  • Choose and connect your SteadyPoint Office 365 Help desk support desk with HDM.

  • Connect ActiveSeries Suite

    Grant the right to access your ActiveSeries Suite account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you wish to tweak

  • Have your preferences estimated

    We shall analyze your application and send you with a price and a scope of tasks.

  • Migrate from SteadyPoint Office 365 Help desk to ActiveSeries Suite all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ActiveSeries Suite import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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