Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

SteadyPoint Office 365 Help desk to 4me
migration service

Trouble-free , no special expertise or coding required. A complete SteadyPoint Office 365 Help desk to 4me data migration instrument.

More details

The best SteadyPoint Office 365 Help desk to 4me tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer support details.
Automated tool

Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Link the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is everything which is why we designed a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to choose the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to 4me

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in 4me.

Next

Sustained relation between object and people

When migrating your records from SteadyPoint Office 365 Help desk to 4me we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SteadyPoint Office 365 Help desk to 4me work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and link your SteadyPoint Office 365 Help desk support desk with HDM.

  • Grant access to your 4me account.

  • Express your needs

    Let us understand precisely what components of your migration you want to adjust

  • Have your needs estimated

    We will investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from SteadyPoint Office 365 Help desk to 4me everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your 4me import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

Book a Call
cancel
%s
— %s