SRM Software import
in a few clicks

Without techs, delays and hustle. With step-by-step SRM Software import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 10 minutes to set up the import to SRM Software and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to SRM Software
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to SRM Software with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Objects you may import to SRM Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to SRM Software in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source service desk with HDM.

  • Connect SRM Software

    Grant the right to access your SRM Software account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you wish to modify

  • Get your needs estimated

    We shall research your application and get back to you with a the overall cost and a scope of tasks.

  • Import to SRM Software everything

    Move all your customer service information in a single push.

We keep all of your data secure

We take security and safety very seriously and have built a complete set of practices , technologies , and policies to help ensure your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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SRM Software import in a few clicks

Automatically. Securely. Quickly

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