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Spiceworks to USU Valuemation (ITSDM)
migration service

Smooth , no special knowledge or programming required. A complete Spiceworks to USU Valuemation (ITSDM) data migration instrument.

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Your best tool for Spiceworks to USU Valuemation (ITSDM) data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to move and start the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and see the magic happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just link both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is everything which is why we designed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to choose what goes where, when it goes, and in what order.

Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Spiceworks to USU Valuemation (ITSDM)

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in USU Valuemation (ITSDM).

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Sustained connectivity between object and people

When migrating your data from Spiceworks to USU Valuemation (ITSDM) we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks to USU Valuemation (ITSDM) work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and link your Spiceworks service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant access to your USU Valuemation (ITSDM) account.

  • Describe your business needs

    Let us know what parts of your migration you wish to fine-tune

  • Have your needs estimated

    We shall research your case and send you with a the overall cost and a scope of work.

  • Migrate from Spiceworks to USU Valuemation (ITSDM) everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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