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Spiceworks to unitworx
migration service

Effortless , no special knowledge or programming required. A complete Spiceworks to unitworx data migration tool.

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Your best tool for Spiceworks to unitworx data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and observe the miracle happening.
Record completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer support details.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we developed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Outside of providing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Spiceworks to unitworx

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in unitworx.

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When migrating your data from Spiceworks to unitworx we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Spiceworks to unitworx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks to unitworx work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and link your Spiceworks support desk with HDM.

  • Give access to your unitworx account.

  • Express your requirements

    Let us understand precisely what parts of your migration you wish to tweak

  • Have your requirements estimated

    We will research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Spiceworks to unitworx everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your unitworx import

Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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