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Spiceworks to SupportPortal
migration service

Smooth , no special expertise or coding required. A complete Spiceworks to SupportPortal data migration tool.

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Your best tool for Spiceworks to SupportPortal data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and enjoy the wonders happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer service details.
Automated migration

Worried that you’ll need special skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees have see your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to deliver the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Spiceworks to SupportPortal

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in SupportPortal.

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Sustained connection between object and people

When migrating your data from Spiceworks to SupportPortal we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks to SupportPortal

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks to SupportPortal work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and connect your Spiceworks support desk with HDM.

  • Give access to your SupportPortal account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you wish to modify

  • Have your preferences estimated

    We will investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Spiceworks to SupportPortal all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SupportPortal import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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