Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Spiceworks to Spiceworks Cloud
migration service

Extremely easy , no special knowledge or programming required. A complete Spiceworks to Spiceworks Cloud data migration tool.

More details

The best Spiceworks to Spiceworks Cloud tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and see the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool accessible as possible.

Link the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you left it.

Security is paramount

You data is everything which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from Spiceworks to Spiceworks Cloud

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Spiceworks Cloud.

Next

Retained relation between object and people

When migrating your records from Spiceworks to Spiceworks Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Spiceworks to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Spiceworks to Spiceworks Cloud work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Spiceworks to Spiceworks Cloud.

  • Connect Spiceworks

    Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks Cloud all data

    When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Spiceworks to Spiceworks Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Spiceworks Cloud import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Book a Call
cancel
%s
— %s