Spiceworks to Pega Customer Service
migration service
Trouble-free , no special expertise or coding required. A complete Spiceworks to Pega Customer Service data migration software.
Spiceworks to Pega Customer Service
The best Spiceworks to Pega Customer Service tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just pick what data you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and enjoy the wonders happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.Simple and easy procedure
You don’t have to bother about scripting or continuously control each record moved.
Just attach your source and target, pick what you need to take to a new database and allow the tool deal with the rest for you.
Data dependency
Your information comes complete , you can take our word.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members can access to your credentials or other information.
You may rest assured that with HDM no hacker attacks will take place.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Simple & effective
In just a couple of clicks you will be able to select what goes where, when it starts, and how.
Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we strive to offer the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Spiceworks to Pega Customer Service
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Pega Customer Service.Next
Maintained connection between object and people
When migrating your records from Spiceworks to Pega Customer Service we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Spiceworks to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Spiceworks to Pega Customer Service work
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Get ready
Register and go to our migration service.
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Link Spiceworks
Pick and link your Spiceworks service desk with HDM.
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Connect Pega Customer Service
Give the right to access your Pega Customer Service account.
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Detail your needs
Let us know what aspects of your migration you need to adjust
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Have your preferences estimated
We'll research your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from Spiceworks to Pega Customer Service all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Pega Customer Service import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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