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Spiceworks to Hornbill Service Manager
migration service

Smooth , no special knowledge or programming required. A complete Spiceworks to Hornbill Service Manager data migration instrument.

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Your best tool for Spiceworks to Hornbill Service Manager data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply pick the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and see the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost critical customer support details.
Effortless procedure

No need to worry about coding or continuously control each record moved.

Just attach your source and target, tick what you need to take to a new database and allow the system do the rest for you.

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your credentials or records.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Simple & effective

In only a few buttons to press you will be able to choose what goes where, when it goes, and how.

Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Spiceworks to Hornbill Service Manager

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Hornbill Service Manager.

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When migrating your data from Spiceworks to Hornbill Service Manager we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks to Hornbill Service Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks to Hornbill Service Manager work

  • Prepare

    Register and go to our migration wizard.

  • Connect Spiceworks

    Opt and link your Spiceworks support desk with HDM.

  • Connect Hornbill Service Manager

    Grant the right to access your Hornbill Service Manager account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We shall research your application and get back to you with a price range and a scope of tasks.

  • Migrate from Spiceworks to Hornbill Service Manager all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Hornbill Service Manager import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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