Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Spiceworks to HelpdeskEddy
migration service

Smooth , no special expertise or coding required. A complete Spiceworks to HelpdeskEddy data migration instrument.

More details

Your best tool for Spiceworks to HelpdeskEddy data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer service information.
Easy procedure

No need to worry about scripting or constantly control each piece of info moved.

Just link both platforms, choose what you need to migrate and allow the system deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we designed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to pick what goes where, when it starts, and in what order.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Spiceworks to HelpdeskEddy

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in HelpdeskEddy.

Next

Retained association between object and people

When migrating your data from Spiceworks to HelpdeskEddy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Spiceworks to HelpdeskEddy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks to HelpdeskEddy work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Spiceworks

    Choose and connect your Spiceworks service desk with HDM.

  • Connect HelpdeskEddy

    Give access to your HelpdeskEddy account.

  • Clarify your requirements

    Let us know what elements of your migration you would like to fine-tune

  • Have your needs estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Spiceworks to HelpdeskEddy everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpdeskEddy import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Book a Call
cancel
%s
— %s