Spiceworks to HelpdeskEddy
migration service
Smooth , no special expertise or coding required. A complete Spiceworks to HelpdeskEddy data migration instrument.
Spiceworks to HelpdeskEddy
Your best tool for Spiceworks to HelpdeskEddy data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer service information.Easy procedure
No need to worry about scripting or constantly control each piece of info moved.
Just link both platforms, choose what you need to migrate and allow the system deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you left it.
Data safety is priority
You data is everything which is why we designed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
You control the process
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to pick what goes where, when it starts, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from Spiceworks to HelpdeskEddy
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in HelpdeskEddy.Next
Retained association between object and people
When migrating your data from Spiceworks to HelpdeskEddy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Spiceworks to HelpdeskEddy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Spiceworks to HelpdeskEddy work
-
Prepare
Sign-up and go to our migration tool.
-
Connect Spiceworks
Choose and connect your Spiceworks service desk with HDM.
-
Connect HelpdeskEddy
Give access to your HelpdeskEddy account.
-
Clarify your requirements
Let us know what elements of your migration you would like to fine-tune
-
Have your needs estimated
We shall research your case and get back to you with a price range and a scope of tasks.
-
Migrate from Spiceworks to HelpdeskEddy everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your HelpdeskEddy import
Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020
The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…