Spiceworks to FocalScope
migration service
Trouble-free , no special knowledge or coding required. A complete Spiceworks to FocalScope data migration software.
Spiceworks to FocalScope
The best Spiceworks to FocalScope tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply decide on the records you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and see the miracle happening.Data completion
Move your help desk data in full to make sure that no ticket is missing critical customer service details.Automated tool
Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool is as easy to use as possible.
Link the help desks, choose records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might actually need.
Simple & effective
In just a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our software considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Except producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Spiceworks to FocalScope
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in FocalScope.Next
Retained connection between object and people
When migrating your records from Spiceworks to FocalScope we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Spiceworks to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Spiceworks to FocalScope work
Get ready
Sign up and go to our migration service.
Link Spiceworks
Choose and connect your Spiceworks support desk with HDM.
Connect FocalScope
Grant access to your FocalScope account.
Detail your needs
Let us understand precisely what components of your migration you need to adjust
Have your preferences estimated
We will investigate your case and get back to you with a total price and a scope of tasks.
Migrate from Spiceworks to FocalScope all data
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your FocalScope import
Our team would be more than happy to run a custom migration in case you have special demands.
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