Spiceworks to Dixa
migration service
Effortless , no special expertise or programming required. A complete Spiceworks to Dixa data migration tool.
Spiceworks to Dixa
Your best tool for Spiceworks to Dixa data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and observe the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer service information.Effortless procedure
You don’t have to bother about coding or continuously control each record moved.
Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we developed a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from Spiceworks to Dixa
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Dixa.Next
Retained association between object and people
When migrating your data from Spiceworks to Dixa we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Spiceworks to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Spiceworks to Dixa work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Spiceworks to Dixa.
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Link Spiceworks
Complete the form with required credentials to allow our data migration tool to access data from your current help desk.
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Link Dixa
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Dixa everything
Once everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from Spiceworks to Dixa.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Dixa import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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