Spiceworks to ConnectWise
migration service
Effortless , no special knowledge or programming required. A complete Spiceworks to ConnectWise data migration tool.
Spiceworks to ConnectWise
Your best tool for Spiceworks to ConnectWise data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and see the miracle happening.Record completion
Move your help desk data in full to make sure that no ticket is missing vital customer service details.Automated migration
Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.
Link the platforms, select data, click ok, and the migration is ready!
Data dependency
Your customer info comes complete and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members have see your passwords or other information.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a couple of clicks you will be able to choose the data arrangement, when it starts, and how.
Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Spiceworks to ConnectWise
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in ConnectWise.Next
Retained connection between object and people
When migrating your data from Spiceworks to ConnectWise we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Spiceworks to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Spiceworks to ConnectWise work
-
Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Spiceworks to ConnectWise.
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Connect Spiceworks
Fill in the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect ConnectWise
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to ConnectWise everything
When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from Spiceworks to ConnectWise.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ConnectWise import
Our staff would be more than happy to run a custom migration in case you have particular requirements.
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