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Spiceworks to Cention Contact Center
migration service

Extremely easy , no special expertise or programming required. A complete Spiceworks to Cention Contact Center data migration instrument.

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The best Spiceworks to Cention Contact Center tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on the records you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and see the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer service information.
Easy process

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, choose what you want to take to a new database and allow the system do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we developed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Spiceworks to Cention Contact Center

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Cention Contact Center.

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Maintained connectivity between object and people

When migrating your records from Spiceworks to Cention Contact Center we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks to Cention Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Spiceworks to Cention Contact Center work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Spiceworks

    Opt and connect your Spiceworks service desk with HDM.

  • Connect Cention Contact Center

    Give access to your Cention Contact Center account.

  • Detail your business needs

    Let us understand precisely what elements of your migration you need to fine-tune

  • Have your requirements estimated

    We shall research your case and send you with a price and a scope of tasks.

  • Migrate from Spiceworks to Cention Contact Center all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Cention Contact Center import

Our team would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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