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Spiceworks to Casengo
migration service

Smooth , no special expertise or coding required. A complete Spiceworks to Casengo data migration tool.

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Your best tool for Spiceworks to Casengo data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the wonders happening.
Record completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer support details.
Easy process

No need to worry about coding or constantly watch each record moved.

Just attach both platforms, choose what you need to migrate and let the Migration Wizard do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we developed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Simple & effective

In just a few clicks you will be able to select the data arrangement, when it starts, and in what order.

Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Spiceworks to Casengo

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Casengo.

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Maintained connectivity between object and people

When migrating your data from Spiceworks to Casengo we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Spiceworks to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks to Casengo work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Spiceworks

    Pick and link your Spiceworks support desk with HDM.

  • Give access to your Casengo account.

  • Describe your requirements

    Let us know what parts of your migration you want to fine-tune

  • Have your requirements estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from Spiceworks to Casengo all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Casengo import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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