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Spiceworks to BugAware
migration service

Trouble-free , no special expertise or coding required. A complete Spiceworks to BugAware data migration software.

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The best Spiceworks to BugAware tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on customer info you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and observe the wonders happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer service details.
Automated tool

Scared that you’ll need advanced skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.

Link the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have see your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Simple & effective

In just a few clicks it will be possible to pick the data arrangement, when it starts, and in what order.

Our software took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Spiceworks to BugAware

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in BugAware.

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When migrating your records from Spiceworks to BugAware we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Spiceworks to BugAware

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Spiceworks to BugAware work

  • Get ready

    Register and go to our migration service.

  • Connect Spiceworks

    Pick and connect your Spiceworks support desk with HDM.

  • Give access to your BugAware account.

  • Detail your needs

    Let us know what components of your migration you need to modify

  • Have your requirements estimated

    We will analyze your case and send you with a price and a scope of work.

  • Migrate from Spiceworks to BugAware all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your BugAware import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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