Spiceworks to Alcea HelpDesk
migration service
Trouble-free , no special knowledge or programming required. A complete Spiceworks to Alcea HelpDesk data migration software.
Spiceworks to Alcea HelpDesk
The best Spiceworks to Alcea HelpDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply pick what data you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and enjoy the miracle happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer service details.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface user friendly as possible.
Connect the platforms, choose records, click ok, and the migration is ready!
Data dependency
Your customer data migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.
You can be certain with HDM no data breaches are possible.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
Simple & effective
In only a few buttons to press you will be able to select what goes where, when it starts, and in what order.
Our tech engineers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we strive to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Spiceworks to Alcea HelpDesk
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Alcea HelpDesk.Next
Maintained relation between object and people
When migrating your records from Spiceworks to Alcea HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Spiceworks to Alcea HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Spiceworks to Alcea HelpDesk work
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Get ready
Sign up and go to our migration software.
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Connect Spiceworks
Opt and connect your Spiceworks support desk with HDM.
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Connect Alcea HelpDesk
Give access to your Alcea HelpDesk account.
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Clarify your requirements
Let us know exactly what elements of your migration you would like to modify
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Have your needs estimated
We shall research your application and get back to you with a the overall cost and a scope of work.
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Migrate from Spiceworks to Alcea HelpDesk everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Alcea HelpDesk import
Our team would be more than happy to run a custom migration if you have particular requirements.
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