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Spiceworks Cloud to TOPdesk
migration service

Effortless , no special expertise or coding required. A complete Spiceworks Cloud to TOPdesk data migration software.

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Your best tool for Spiceworks Cloud to TOPdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated migration

Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Attach the platforms, select records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we designed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Spiceworks Cloud to TOPdesk

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in TOPdesk.

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Sustained connection between object and people

When migrating your data from Spiceworks Cloud to TOPdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Spiceworks Cloud to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks Cloud to TOPdesk work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Spiceworks Cloud to TOPdesk.

  • Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect TOPdesk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk everything

    Once everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from Spiceworks Cloud to TOPdesk.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your TOPdesk import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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