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Spiceworks Cloud to Thulium
migration service

Extremely easy , no special knowledge or programming required. A complete Spiceworks Cloud to Thulium data migration tool.

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The best Spiceworks Cloud to Thulium tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer service information.
Easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just link both platforms, pick what you need to migrate and let the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in control

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from Spiceworks Cloud to Thulium

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Thulium.

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Maintained relation between object and people

When migrating your records from Spiceworks Cloud to Thulium we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks Cloud to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Spiceworks Cloud to Thulium work

  • Get ready

    Register and go to our migration software.

  • Connect Spiceworks Cloud

    Choose and connect your Spiceworks Cloud service desk with HDM.

  • Give access to your Thulium account.

  • Explain your needs

    Let us know what components of your migration you wish to adjust

  • Have your preferences estimated

    We will analyze your case and send you with a price and a scope of work.

  • Migrate from Spiceworks Cloud to Thulium everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Thulium import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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