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Spiceworks Cloud to SolarWinds Service Desk (Samanage)
migration service

Extremely easy , no special skill set or programming required. A complete Spiceworks Cloud to SolarWinds Service Desk (Samanage) data migration software.

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The best Spiceworks Cloud to SolarWinds Service Desk (Samanage) tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the magic happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer service information.
Effortless procedure

No need to worry about scripting or continuously watch each record transferred.

Just link both platforms, pick what you want to migrate and allow the system deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we created a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Spiceworks Cloud to SolarWinds Service Desk (Samanage)

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in SolarWinds Service Desk (Samanage).

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Retained connectivity between object and people

When migrating your records from Spiceworks Cloud to SolarWinds Service Desk (Samanage) we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks Cloud to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Spiceworks Cloud to SolarWinds Service Desk (Samanage) work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Spiceworks Cloud to SolarWinds Service Desk (Samanage).

  • Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect SolarWinds Service Desk (Samanage)

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) all data

    Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from Spiceworks Cloud to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your SolarWinds Service Desk (Samanage) import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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