Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Spiceworks Cloud to Oracle Service Cloud
migration service

Smooth , no special knowledge or coding required. A complete Spiceworks Cloud to Oracle Service Cloud data migration tool.

More details

Your best tool for Spiceworks Cloud to Oracle Service Cloud data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Automated migration

Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.

Link the platforms, choose data, click ok, and you’re done!

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members can access to your credentials or other information.

You can be certain with HDM no data breaches are possible.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Simple & effective

In just a couple of clicks it will be possible to select what goes where, when it starts, and in what order.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we aim to propose the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Spiceworks Cloud to Oracle Service Cloud

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Oracle Service Cloud.

Next

Retained connection between object and people

When migrating your data from Spiceworks Cloud to Oracle Service Cloud we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Spiceworks Cloud to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks Cloud to Oracle Service Cloud work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Spiceworks Cloud to Oracle Service Cloud.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Oracle Service Cloud

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Spiceworks Cloud to Oracle Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Oracle Service Cloud import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Book a Call
cancel
%s
— %s