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Spiceworks Cloud to Jitbit HelpDesk
migration service

Smooth , no special expertise or programming required. A complete Spiceworks Cloud to Jitbit HelpDesk data migration software.

More details

Your best tool for Spiceworks Cloud to Jitbit HelpDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the magic happening.
Record completion
Move your help desk records in full to ensure that no ticket has lost critical customer support details.
Simple and easy process

You don’t have to bother about coding or continuously control each record moved.

Just link both platforms, tick what you need to take to a new database and let the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we created a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Simple & effective

In only a few buttons to press you will be able to select the data arrangement, when it starts, and how.

Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Spiceworks Cloud to Jitbit HelpDesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Jitbit HelpDesk.

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When migrating your data from Spiceworks Cloud to Jitbit HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks Cloud to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks Cloud to Jitbit HelpDesk work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Spiceworks Cloud to Jitbit HelpDesk.

  • Connect Spiceworks Cloud

    Fill out the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect Jitbit HelpDesk

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Spiceworks Cloud to Jitbit HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jitbit HelpDesk import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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