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Spiceworks Cloud to Jira Service Management
migration service

Effortless , no special expertise or programming required. A complete Spiceworks Cloud to Jira Service Management data migration software.

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Your best tool for Spiceworks Cloud to Jira Service Management data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on what data you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and enjoy the wonders happening.
Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.
Easy process

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, choose what you need to migrate and allow the tool do the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we created a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Simple & effective

In only a few buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Spiceworks Cloud to Jira Service Management

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Jira Service Management.

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Maintained connectivity between object and people

When migrating your data from Spiceworks Cloud to Jira Service Management we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Spiceworks Cloud to Jira Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Spiceworks Cloud to Jira Service Management work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Spiceworks Cloud to Jira Service Management.

  • Connect Spiceworks Cloud

    Complete the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect Jira Service Management

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Management everything

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from Spiceworks Cloud to Jira Service Management.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Jira Service Management import

Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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