in a few clicks
Without developers, timelack and hustle. With help of robust data import wizard.
Safe and SecureYour passwords as well as records are safe with us and will be used for import only.
Fast & FuriousIt will take you no longer than 20 minutes to set up the import to SpiceCSM and run the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, precisely where you want them to be.
Why import data to SpiceCSM
Security firstWe don't share any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.
Easy to use wizard to setup importOur service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Optional and powerful field mappingOnly Help Desk Migration lets you automatically transmit custom fields, as well as map their destination.
Preserved relations between objects and peopleAll tickets will be imported to SpiceCSM with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.
Objects you may import to SpiceCSM
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Import data to SpiceCSM in 6 easy steps
Sign up and go to our migration wizard.
Link source Help Desk
Pick and connect your source service desk with HDM.
Give access to your SpiceCSM account.
Outline your business needs
Let us understand precisely what aspects of your migration you need to tweak
Have your requirements estimated
We'll research your application and send you with a price and a scope of work.
Import to SpiceCSM all data
Transfer all your customer support records in a single push.
We keep your data safe
Automated Migration price
Custom Migration price
Have any questions?
Voice of the customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT