SpiceCSM to Salesforce Service Cloud
Trouble-free , no special skill set or programming required. A complete SpiceCSM to Salesforce Service Cloud data migration tool.
Trustworthy and SafeYour passwords along with data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & AccurateWe've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information
Strong safety of your dataThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in Salesforce Service Cloud.
Sustained link between object and peopleWhen migrating your records from SpiceCSM to Salesforce Service Cloud we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SpiceCSM to Salesforce Service Cloud
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from SpiceCSM to Salesforce Service Cloud work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from SpiceCSM to Salesforce Service Cloud.
Fill in the form with required credentials to allow our data migration tool to access information from your current help desk.
Link Salesforce Service Cloud
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Salesforce Service Cloud everything
When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from SpiceCSM to Salesforce Service Cloud.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT