Solvemate to ZazaChat
migration service
Trouble-free , no special expertise or coding required. A complete Solvemate to ZazaChat data migration instrument.
Solvemate to ZazaChat
The best Solvemate to ZazaChat tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to move and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the magic happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll need special skills to move your info? Worry not as we ensured that our tool interface simple to use as possible.
Link the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members have see your passwords or other information.
You may be sure that with HDM no hacker attacks will take place.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Solvemate to ZazaChat
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in ZazaChat.Next
Maintained connection between object and people
When migrating your records from Solvemate to ZazaChat we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Solvemate to ZazaChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Solvemate to ZazaChat work
-
Get ready
Sign up and go to our migration service.
-
Link Solvemate
Select and connect your Solvemate support desk with HDM.
-
Link ZazaChat
Give the right to access your ZazaChat account.
-
Express your needs
Let us know what components of your migration you wish to fine-tune
-
Have your preferences estimated
We shall investigate your case and send you with a total price and a scope of work.
-
Migrate from Solvemate to ZazaChat all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your ZazaChat import
Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…