Solvemate to VI Service Desk
migration service
Smooth , no special knowledge or coding required. A complete Solvemate to VI Service Desk data migration instrument.
Solvemate to VI Service Desk
Your best tool for Solvemate to VI Service Desk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to move and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and observe the magic happening.Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.Easy process
No need to worry about scripting or constantly watch each record moved.
Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard do the remainder.
Data dependency
Your information comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to deliver the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Solvemate to VI Service Desk
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in VI Service Desk.Next
Retained association between object and people
When migrating your data from Solvemate to VI Service Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Solvemate to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Solvemate to VI Service Desk work
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Prepare
Sign up and go to our migration service.
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Link Solvemate
Pick and link your Solvemate service desk with HDM.
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Link VI Service Desk
Grant the right to access your VI Service Desk account.
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Describe your requirements
Let us know what parts of your migration you would like to tweak
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Get your preferences estimated
We'll research your case and send you with a the overall cost and a scope of tasks.
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Migrate from Solvemate to VI Service Desk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your VI Service Desk import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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