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Solvemate to unitworx
migration service

Trouble-free , no special expertise or programming required. A complete Solvemate to unitworx data migration tool.

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The best Solvemate to unitworx tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.
Data completion
Move your help desk records in full to make certain that no ticket is missing vital customer support details.
Easy process

No need to worry about scripting or constantly watch each record transferred.

Just attach both platforms, pick what you need to migrate and allow the tool do the remainder.

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we designed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Solvemate to unitworx

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in unitworx.

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Retained relation between object and people

When migrating your records from Solvemate to unitworx we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Solvemate to unitworx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Solvemate to unitworx work

  • Get ready

    Register and go to our migration software.

  • Opt and link your Solvemate support desk with HDM.

  • Connect unitworx

    Give access to your unitworx account.

  • Describe your needs

    Let us know what parts of your migration you wish to fine-tune

  • Get your needs estimated

    We'll investigate your case and send you with a cost and a scope of work.

  • Migrate from Solvemate to unitworx all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your unitworx import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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