Solvemate to unitworx
migration service
Trouble-free , no special expertise or programming required. A complete Solvemate to unitworx data migration tool.
Solvemate to unitworx
The best Solvemate to unitworx tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.Data completion
Move your help desk records in full to make certain that no ticket is missing vital customer support details.Easy process
No need to worry about scripting or constantly watch each record transferred.
Just attach both platforms, pick what you need to migrate and allow the tool do the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is key which is why we designed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Record mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.
Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from Solvemate to unitworx
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in unitworx.Next
Retained relation between object and people
When migrating your records from Solvemate to unitworx we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Solvemate to unitworx
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Solvemate to unitworx work
Get ready
Register and go to our migration software.
Link Solvemate
Opt and link your Solvemate support desk with HDM.
Connect unitworx
Give access to your unitworx account.
Describe your needs
Let us know what parts of your migration you wish to fine-tune
Get your needs estimated
We'll investigate your case and send you with a cost and a scope of work.
Migrate from Solvemate to unitworx all data
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your unitworx import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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