Solvemate to Solvemate
migration service

Effortless , no special skill set or coding required. A complete Solvemate to Solvemate data migration software.

More details
Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from Solvemate to Solvemate

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Solvemate.

Next

When migrating your data from Solvemate to Solvemate we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Solvemate to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Solvemate to Solvemate work

  • Prepare

    Register and go to our migration service.

  • Connect Solvemate

    Select and connect your Solvemate support desk with HDM.

  • Grant access to your Solvemate account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your preferences estimated

    We'll analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Solvemate to Solvemate all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Solvemate import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation
Book a Call
cancel
%s
— %s