Solvemate to SmarterTrack
migration service
Smooth , no special skill set or coding required. A complete Solvemate to SmarterTrack data migration software.
Smooth , no special skill set or coding required. A complete Solvemate to SmarterTrack data migration software.
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just link both platforms, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.
You data is key which is why we designed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Apart from providing great customer support services, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Solvemate to SmarterTrack.
Complete the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from Solvemate to SmarterTrack.
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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