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Solvemate to Revelation helpdesk
migration service

Effortless , no special know how or programming required. A complete Solvemate to Revelation helpdesk data migration software.

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Your best tool for Solvemate to Revelation helpdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just pick customer info you need to transfer and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer support information.
Easy process

You don’t have to bother about scripting or continuously watch each record transferred.

Just link both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Solvemate to Revelation helpdesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Revelation helpdesk.

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Maintained association between object and people

When migrating your data from Solvemate to Revelation helpdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Solvemate to Revelation helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Solvemate to Revelation helpdesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Solvemate

    Select and link your Solvemate service desk with HDM.

  • Connect Revelation helpdesk

    Grant access to your Revelation helpdesk account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you want to adjust

  • Get your requirements estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from Solvemate to Revelation helpdesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Revelation helpdesk import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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