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Solvemate to ReadyDesk
migration service

Effortless , no special skill set or coding required. A complete Solvemate to ReadyDesk data migration instrument.

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Your best tool for Solvemate to ReadyDesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on the records you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and see the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer support details.
Automated migration

Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as possible.

Link the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can see your passwords or other information.

You may be certain with HDM no data breaches will take place.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Solvemate to ReadyDesk

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in ReadyDesk.

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Sustained association between object and people

When migrating your data from Solvemate to ReadyDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Solvemate to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Solvemate to ReadyDesk work

  • Prepare

    Sign up and go to our migration service.

  • Opt and link your Solvemate support desk with HDM.

  • Give the right to access your ReadyDesk account.

  • Clarify your needs

    Let us know what components of your migration you wish to fine-tune

  • Have your requirements estimated

    We'll research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Solvemate to ReadyDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ReadyDesk import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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