Solvemate to Qelp
migration service

Effortless , no special skill set or coding required. A complete Solvemate to Qelp data migration tool.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from Solvemate to Qelp

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Qelp.

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Maintained relation between object and people

When migrating your data from Solvemate to Qelp we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Solvemate to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Solvemate to Qelp work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Solvemate

    Choose and connect your Solvemate service desk with HDM.

  • Give the right to access your Qelp account.

  • Detail your needs

    Let us know exactly what aspects of your migration you want to adjust

  • Get your preferences estimated

    We'll research your case and send you with a the overall cost and a scope of work.

  • Migrate from Solvemate to Qelp all data

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Qelp import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
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