Solvemate to ProProfs Help Desk
migration service
Extremely easy , no special knowledge or programming required. A complete Solvemate to ProProfs Help Desk data migration instrument.
Solvemate to ProProfs Help Desk
The best Solvemate to ProProfs Help Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and enjoy the magic happening.Data completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer service information.Easy procedure
No need to worry about coding or continuously control each record moved.
Just link both platforms, choose what you need to take to a new database and allow the system do the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we created a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Simple & effective
In only a couple of clicks you will be able to select the data arrangement, when it starts, and how.
Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.
Great service first
Except producing great customer service, we always strive to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Solvemate to ProProfs Help Desk
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in ProProfs Help Desk.Next
Sustained association between object and people
When migrating your records from Solvemate to ProProfs Help Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Solvemate to ProProfs Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Solvemate to ProProfs Help Desk work
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Get ready
Sign-up and go to our migration wizard.
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Link Solvemate
Select and connect your Solvemate service desk with HDM.
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Link ProProfs Help Desk
Give the right to access your ProProfs Help Desk account.
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Outline your needs
Let us know exactly what aspects of your migration you need to adjust
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Have your preferences estimated
We will research your application and get back to you with a price and a scope of tasks.
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Migrate from Solvemate to ProProfs Help Desk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your ProProfs Help Desk import
Our team would be more than happy to run a custom migration in case you have particular requirements.
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