Solvemate to Optsy
migration service
Smooth , no special expertise or coding required. A complete Solvemate to Optsy data migration tool.
Solvemate to Optsy
Your best tool for Solvemate to Optsy data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to move and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the magic happening.Record completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer service details.Simple and easy process
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just attach both platforms, choose what you want to migrate and let the Migration Wizard deal with the remainder.
Intact connections
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Security is priority
Information is everything which is why we created a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from Solvemate to Optsy
Strong safety of your information
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Optsy.Next
Sustained connectivity between object and people
When migrating your data from Solvemate to Optsy we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Solvemate to Optsy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Solvemate to Optsy work
-
Prepare
Register and go to our migration tool.
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Link Solvemate
Select and connect your Solvemate support desk with HDM.
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Link Optsy
Give access to your Optsy account.
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Explain your needs
Let us understand precisely what parts of your migration you need to tweak
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Have your preferences estimated
We'll analyze your application and send you with a price and a scope of work.
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Migrate from Solvemate to Optsy all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Optsy import
Our staff would be more than happy to run a customized migration in case you have specific needs.
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