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Solvemate to NetResults Tracker
migration service

Extremely easy , no special expertise or programming required. A complete Solvemate to NetResults Tracker data migration tool.

More details

The best Solvemate to NetResults Tracker tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and enjoy the wonders happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service information.
Simple and easy process

You don’t have to bother about coding or constantly watch each record moved.

Just attach your source and target, choose what you need to migrate and allow the tool deal with the rest for you.

Data dependency

Your customer data migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Simple & effective

In only a few buttons to press you will be able to select what goes where, when it starts, and in what order.

Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we aim to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Solvemate to NetResults Tracker

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in NetResults Tracker.

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Sustained relation between object and people

When migrating your records from Solvemate to NetResults Tracker we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Solvemate to NetResults Tracker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Solvemate to NetResults Tracker work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Solvemate

    Opt and connect your Solvemate service desk with HDM.

  • Connect NetResults Tracker

    Give access to your NetResults Tracker account.

  • Detail your business needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Get your requirements estimated

    We shall investigate your case and send you with a price range and a scope of tasks.

  • Migrate from Solvemate to NetResults Tracker all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your NetResults Tracker import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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