Solvemate to Manage Engine
Smooth , no special skill set or programming required. A complete Solvemate to Manage Engine data migration instrument.
Risk-free and ReliableYour passwords as well as data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & AccurateWe've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data
Strong privacy of your informationThe migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Manage Engine.
Retained link between object and peopleWhen migrating your data from Solvemate to Manage Engine we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Solvemate to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Solvemate to Manage Engine work
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Solvemate to Manage Engine.
Fill in the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
Connect Manage Engine
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Manage Engine all data
Once everything's tested, determine a quiet time with the minimal load on the support team and begin migrating from Solvemate to Manage Engine.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT