Solvemate to Magento Mirasvit HelpDesk MX
migration service
Trouble-free , no special skill set or coding required. A complete Solvemate to Magento Mirasvit HelpDesk MX data migration instrument.
Solvemate to Magento Mirasvit HelpDesk MX
The best Solvemate to Magento Mirasvit HelpDesk MX tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply choose what data you need to transfer and start the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the target system and enjoy the wonders happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer support details.Easy process
No need to worry about coding or continuously watch each record transferred.
Just link both platforms, tick what you want to take to a new database and allow the system deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we developed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Solvemate to Magento Mirasvit HelpDesk MX
Strong security of your information
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in Magento Mirasvit HelpDesk MX.Next
Maintained relation between object and people
When migrating your records from Solvemate to Magento Mirasvit HelpDesk MX we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Solvemate to Magento Mirasvit HelpDesk MX
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Solvemate to Magento Mirasvit HelpDesk MX work
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Get ready
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Solvemate to Magento Mirasvit HelpDesk MX.
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Connect Solvemate
Complete the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
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Link Magento Mirasvit HelpDesk MX
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Magento Mirasvit HelpDesk MX all data
Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Solvemate to Magento Mirasvit HelpDesk MX.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Magento Mirasvit HelpDesk MX import
Our team would be more than happy to perform a personalized migration if you have particular needs.
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