Solvemate to iSupport
migration service
Smooth , no special skill set or coding required. A complete Solvemate to iSupport data migration software.
Solvemate to iSupport
Your best tool for Solvemate to iSupport data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Just choose what data you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the magic happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost essential customer support details.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as possible.
Link the platforms, pick records, click ok, and the migration is ready!
Data maintenance
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our staff members can see your passwords or other information.
You may be certain with HDM no data breaches are possible.
Data mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it is possible to select the data arrangement, when it starts, and how.
Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a data import service provider, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Solvemate to iSupport
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in iSupport.Next
Retained connectivity between object and people
When migrating your data from Solvemate to iSupport we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Solvemate to iSupport
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Solvemate to iSupport work
-
Prepare
Register and go to our migration service.
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Connect Solvemate
Pick and link your Solvemate support desk with HDM.
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Link iSupport
Give the right to access your iSupport account.
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Clarify your needs
Let us understand precisely what aspects of your migration you need to modify
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Have your needs estimated
We'll investigate your application and send you with a price and a scope of work.
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Migrate from Solvemate to iSupport all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your iSupport import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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