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Solvemate to Inmoment Customer Experience (CX)
migration service

Trouble-free , no special skill set or programming required. A complete Solvemate to Inmoment Customer Experience (CX) data migration instrument.

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The best Solvemate to Inmoment Customer Experience (CX) tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and see the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Link the help desks, pick records, click ok, and you’re done!

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can access to your passwords or other information.

You may be certain with HDM no data breaches will take place.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Solvemate to Inmoment Customer Experience (CX)

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Inmoment Customer Experience (CX).

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Sustained association between object and people

When migrating your records from Solvemate to Inmoment Customer Experience (CX) we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Solvemate to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Solvemate to Inmoment Customer Experience (CX) work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Solvemate

    Opt and link your Solvemate service desk with HDM.

  • Give the right to access your Inmoment Customer Experience (CX) account.

  • Explain your needs

    Let us know what aspects of your migration you need to adjust

  • Have your needs estimated

    We'll investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Solvemate to Inmoment Customer Experience (CX) all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Inmoment Customer Experience (CX) import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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