Solvemate to Helpninja
migration service
Effortless , no special knowledge or programming required. A complete Solvemate to Helpninja data migration software.
Solvemate to Helpninja
Your best tool for Solvemate to Helpninja data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply decide on customer info you need to migrate and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and observe the miracle happening.Record completion
Move your help desk info in full to make sure that no ticket is missing critical customer service information.Simple and easy process
No need to worry about scripting or continuously control each piece of info moved.
Just attach both platforms, tick what you need to take to a new database and let the tool do the remainder.
Intact connections
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.
Security is priority
Information is everything which is why we developed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Solvemate to Helpninja
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Helpninja.Next
Retained connection between object and people
When migrating your data from Solvemate to Helpninja we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Solvemate to Helpninja
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Solvemate to Helpninja work
Prepare
Sign-up and go to our migration software.
Link Solvemate
Opt and connect your Solvemate service desk with HDM.
Link Helpninja
Give access to your Helpninja account.
Explain your needs
Let us understand precisely what aspects of your migration you would like to tweak
Have your requirements estimated
We'll research your application and get back to you with a price and a scope of tasks.
Migrate from Solvemate to Helpninja all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your Helpninja import
Our staff would be more than happy to run a custom migration in case you have special demands.
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